1. Who is responsible for your data
The controller of the personal data collected on this website is Sociedade Agrícola da Bala, Lda., tax number (NIF) 502 204 680, Estrada Nacional 380, entrada ao km 77, 7000-092 Nossa Senhora da Tourega, Évora, Portugal, which operates Herdade da Bala.
For any matter regarding your data, contact us by email (balagrave@gmail.com) or phone (+351 912 841 692).
2. What data we collect
When you fill in the quote request form: name, email, phone (optional), preferred date, number of guests, package of interest and your message.
When you contact us by email or phone: the data you provide in that communication.
We do not collect sensitive data and ask you not to include it in your message.
3. Why we use your data and on what legal basis
We use your data only to reply to your request, send you a proposal, arrange a visit and, if you book the estate, prepare and perform the contract.
The legal basis is taking steps at your request prior to entering into a contract and, if you book, performing the contract (Article 6(1)(b) GDPR). Invoicing data is processed to comply with legal obligations (Article 6(1)(c)).
We do not use your data for advertising and never sell or share it with third parties for marketing purposes.
4. How long we keep your data
If there is no booking, request data is deleted within 2 years of the last contact.
If you book, data is kept for the duration of the contract and then for the period required by tax and accounting law (as a rule, 10 years for invoicing records).
5. Who has access to your data
Only the family and the Herdade da Bala team who handle wedding requests.
We use technology providers to host the website and database (Vercel and Supabase). They act as processors, only process data on our instructions and are bound by data processing agreements. Some may process data outside the European Union, with the safeguards provided by the GDPR (such as the European Commission’s standard contractual clauses).
We only share your contact details with a recommended supplier (catering, tents, photography, music) if you expressly ask us to.
6. Your rights
You may at any time request access to, rectification or erasure of your data, restriction of or objection to processing, and data portability. Just email us; we reply within one month at the latest.
If you believe your rights have not been respected, you may lodge a complaint with the Portuguese Data Protection Authority (CNPD), www.cnpd.pt.
7. Cookies
This website uses no advertising or analytics cookies. It only uses technical elements strictly necessary for it to work, which do not require consent.
Links to Google Maps open Google’s website, which has its own privacy policy.
8. Security
Data is transmitted encrypted (HTTPS) and stored in a database with restricted access: the form can only add requests and only authorised people can read them.
9. Changes
We may update this policy. The version in force is always the one published on this page. Last updated: 10 November 2026.
Complaints Book and dispute resolution
We have a Complaints Book, also available electronically at www.livroreclamacoes.pt.
In case of a consumer dispute, consumers may contact CNIACC – National Consumer Arbitration Centre (www.cniacc.pt). More information at www.consumidor.gov.pt.